WEB Reporter: Abu Dhabi, UAE
The Integrated Transport Centre (ITC) of the Department of Municipalities and Transport in Abu Dhabi announced that its surface public parking spaces will be free of charge during the new year holiday. It also announced the working hours of its Customer’s Happiness Centres, Darb timings, as well as the bus and ferry services schedules.
Customer’s Happiness Centres
ITC’s Customer’s Happiness Centres will be closed during the official holiday on Saturday, January 1st, 2022 and will resume working on Monday, January 3rd, 2022. Customers may continue to apply for ITC’s services online using ITC’s website: www.itc.gov.ae, Darbi and Darb websites and apps. Additionally, customers may contact the unified Service Support Centre of the Department of Municipalities and Transport on 800850 or Taxi Call Centre: 600535353 around the clock.
Surface parking spaces will be free of charge during the holiday on Saturday, January 1st, 2022 until 7:59 AM on Sunday, January 2nd, 2022. Additionally, the Mussafah Industrial area parking lot M18 will be free of charge during the official holiday.
ITC calls upon the public not to park their vehicles in prohibited areas and not to block the traffic flow. ITC also urged the public to adhere to the regulations regarding the resident permit parking spaces from 9:00 PM to 8:00 AM.
Darb Toll Gate System
ITC announced that Darb toll gate system will be free of charge during the official holiday on Saturday, January 1st, 2022. Toll gate charges will resume on
Sunday, January 2nd, 2022 during the usual peak hours from 7:00 AM to 9:00 AM, and from 5:00 PM to 7:00 PM.
Public Transport Services
With regards to the public transport services operating hours in the Emirate of Abu Dhabi, the ITC stated that the public bus services will operate based on the unified schedule throughout the week and according to the recent improvements of the public transport network. Ferry services will also continue between Jebel Al Dhanna Port and Dalma Island and between Saadiyat and Al Aliah Islands according to the current schedule.
For further details, please refer to www.itc.gov.ae or contact the Service Support Centre of the Department of Municipalities and Transport on its toll-free number: 800850 or use “Darbi” application.