How to change the mobile number registered with Emirates ID

Too many peoples face a problem with the registered number in the Emirates ID due to the change of used mobile number. This pandemic situation results of Corona test is coming under this registered mobile number and also if you are using your Emirates ID to register for an online service, you may be required to complete a two-step verification, which includes a one-time password (OTP) being sent to your registered mobile number. 

Most of the people is not aware with the ways to change the number in the Emirates ID and they are get tensed. 

Here is the complete steps to be followed to change the mobile number in the Emirates ID.

The process to change the mobile number in the Emirates ID can be done through ICA Website.

To access the service

Step 1: Enter details of your request

You will be required to fill in the following details:

+ Current Nationality – Select your nationality from a dropdown menu.

+ Identity Number – This is the Emirates ID number, printed on the front card.

+ File Number – The file number is printed on your residence visa, which is stamped in your passport. While filling out the form, you will see the file number slots contain the following sections: department; year; service; sequence.

Under the first category, Department – you would need to fill the three digit code that your file number starts with. For example, 101, 201, 301 etc..,

Under ‘Year’, fill in the following four digits of your file number. This is the year that your visa was first issued.

Under ‘Service’, fill in the first digit of the last part of your file number.

Under ‘Sequence’ fill in the remaining digits.

# Name (English) – Fill in your name exactly like it is printed on your Emirates ID. 

# Name (Arabic) – The system will automatically generate the Arabic version of your name.

# Passport No. – Enter your passport number here.

# Date of Birth – select the exact date from the calendar meu.

# Last Entry Date – this should be the last entry stamp on your passport, for when you entered the borders of the UAE.

# Email – provide your email address here.

Step 2: Review application 

The system will then provide the updated details to you, which you need to verify. If you wish to make any changes, you can return to Step 1 to do so. Once you have confirmed the details, proceed to the final step.

Step 3: Make the payment

You will then be redirected to a payment portal, where you would need to make the online payment for the e-service. Currently, the complete charge for updating your details is Dh52.10.

Cost: Dh52.10

Once you have made the payment, you will be redirected to the ICA website, where you will receive a notification informing you that the request has been successfully made and your details updated.

I hope you enjoyed this short guide. If you have any more questions that didn’t get answered, you can contact us.


Let me know if you like this guide by leaving a comment below. If you want us to add or change anything, let us know. See you in the next article.

1 thought on “How to change the mobile number registered with Emirates ID”

  1. i filled all the information properly. but after filling next page not popup. please advice. other than online is there any other method for this service.

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