Talent Management Officer

SUMMARY OF FUNCTIONS:

Organize and follow-up all aspects of recruiting, training and performance management for administrative and academic staff at Ajman University.

ESSENTIAL DUTIES & RESPONSIBILITIES: 

Talent Acquisition

• Assist in preparing talent mapping, end-to-end talent acquisition process, design and deliver innovative sourcing strategies and solutions.
• Establish and maintain active relationships with relevant governmental and private institutions to secure pools of talents.
• Administer the interviewing and assessment of candidates to provide business units with the best hires. 
• Prepare and develop offer of employment to selected candidates, communicate and answer any related quires.
• Oversee the work permit approvals, residence visa and any other required approvals from authorities for the joining of the selected employee.  
• Manage the onboarding of new joiners and arrange any required logistics to provide positive onboarding experience.
• Design and conduct orientation programs to explain the university’s policies, procedures, rules, and provide enough information to help the new joiner on settling in.  
•    Maintain different recruitment/employees’ records; generate and furnish reports when required.
• Monitor the probation period of all new joiners; get timely feedback of the line managers for further action.

Performance Management

• Coordinate and administer the performance management cycle for administrative staff across the university.  
• Assist the management team and employees in setting and establishing the objectives And KPI to ensure that they are business-based and SMART.
• Administer the software/system for performance management as well as the learning and development functions.
• Provide guidance to line managers during the talent management process as needed; answer any queries related to the policy or the process.  
• Receives appeals of grievances related to the performance management cycle and treat them in confidential manner to protect the privacy of employees.  

Learning & Development

•  Contact business units to develop the Training Needs Analysis, consolidate and analyze the results to suggest the required training programs. 
• Coordinate the development of Personal Development Plan for each employee to   enable staff members improve their performance as well as their career progression.

• Assist with determining and implementing Learning and Development strategies to enhance business performance.    
• Secure online and portable learning resources to satisfy adequate innovative ways of learning.

• Supervise the delivery of training programs through the annual training calendar or ad hoc requests. 
• Amend and revise the objectives of the training programs as necessary to reflect any changes of the work requirement in the University.
• Conduct evaluation on the delivered learning programs; analyze the results to suggest improvements to the learning process. 
• Develop and circulate surveys to the line managers to assess the return on the investment reflected according on the performance of eh employees.

SUPERVISION:

Reports to: Head of Talent Management

Subordinates: N/A

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree in Business Administration, Human Resources Management or equivalent.
• Minimum 5 years working experience in the same field.
• Professional qualification similar to the CIPD or SHRM is preferable.

KNOWLEDGE & SKILLS:

• Ability to be equitable, confidential and consistent in complex situations.
• Good knowledge in Organization Development and Talent Management.
• Effective organizational skills, human relations and communications skills.
• Ability to deal with highly sensitive and/or confidential information and issues.
• Excellent written & spoken command of both English and Arabic languages.

Proficiency in using computer and Microsoft Office.